This is the basic list of requirements for using astGUIclient. It is highly recommended that you read the SCRATCH_INSTALL doc for more information on installing the package properly. Requirements for installing astGUIclient/VICIDIAL on an Asterisk server: - Asterisk 1.2.27 and 1.4.21.2 recommended but will work with most older Asterisk versions - ViciDial does NOT support Asterisk 1.6.X at this time due to stability issues - Zap trunks(T1/E1 or PSTN lines), IAX2 trunks or SIP trunks required - If using VOIP trunks and VICIDIAL auto-dial, you must have trunks registered - It is strongly suggested that you have a zaptel timer like a PSTN/T1/E1 card or ztdummy - Client phones can be SIP/IAX/Zap - In extensions.conf you must use the 'o' Dial flag on your outbound extensions - In extensions.conf you must have the following line in your default context: exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----${HANGUPCAUSE}-----${DIALSTATUS}-----${DIALEDTIME}-----${ANSWEREDTIME})) - No modification of outgoing callerID (you can set callerID through admin) - Access to Apache/PHP webserver, php.ini memory_limit set to 48M - In php.ini you must have uploads turned on to use the web lead loader - Even so eAccelerator is technically not mandatory, it is strongly recommended. - SoX 12.17.5 or greater must be installed - GNU screen 3.9.15 or greater must be installed - ntp must be installed and syncd to same time source as any other servers - Perl5 with several CPAN modules(Time::HiRes, DBD::mysql, Net::Telnet, etc) - asterisk-perl-0.08 perl module required (0.09 version does NOT work) - Access to MySQL server and mysqlclientlibs, must be version 4.0.X or higher - Several entries in the crontab for interval-running scripts and keepalives Requirements for using the astGUIclient/VICIDIAL web-client versions - Recommended 500MHz speed or faster and 64MB RAM or more - Any Unix with Xwindows, Mac OS9/X or Win98/2k/XP operating system - Recommended use Firefox for all OSs (will run under IE5.0 or greater as well) Will also run on Opera 8.5+, Mozilla 1.7+, Netscape 8+ and IE 6.0 - ntp or sntp time syncing to same source as server recommended - Proper configuration settings for each phone/computer in the phones DB table