Support forum for the ViciBox ISO Server Install and ISO LiveCD Demo
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by LC2003 » Mon Mar 08, 2021 4:49 am
Hi
at forst srry for my bad english
i installed vicibox 9.0.2 and i doing update and all it s ok
but when agents logued , compaign working and another always 0 ringing
exemple i have 3 compaigns , 2 ok and 1 not ringing , hopper it s ok and all ok but no ringing calls
thans
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LC2003
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by carpenox » Mon Mar 08, 2021 10:39 am
how many channels does your voip carrier provide to you? how many agents in each campaign? what is the dial ratio set to?
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carpenox
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