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mflorell wrote:One problem with a feature like this is that the custom form is no longer viewable when you get to the dispo screen, so there is no chance for the agent to fill in the required field so they can use that specific disposition.
Another issue is just the complexity in developing something like that to work within the existing custom fields framework, it would not be a simple project.
We have programmed a few custom scripts for clients that did something like this, but the disposition was selected as part of the script, and you could only select the SALE status if the form was filled out entirely, then when you submit the form on the script it would hangup and disposition the call. Forms like these are not managed within custom fields, and they have to be custom programmed.
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