Lead counts

[Scripts]

is their a functions in vici to know the remaining lead counts loaded?

i mean i understand that one way to know is through the actual DIALABLE LEADS, as well, LEADS IN HOPPER. but the thing i need to know are all the leads individually loaded especially those leads that have been dialed already

[jmathew]

click on lists>>list id you wish to see details>> scroll down to the bottom of the screen> you will see the stats on the numbers that are called and not called. Once you identify the statuses under called which you wish to view, extract them from reports>>Export Leads Report and select the required date range, campaigns, lists and statuses which you have earlier identified and click on submit at the bottom of the screen and reports should start downloading. check if this is what you required.

[Scripts]

hi jmathew

i don't see the stats that are not called but only the Answering Machine Auto, Answering Machine, Busy, No Answer, and No Answer AutoDial if those are considered as stats for not being called






besides, i also attached here a screenshot of the Export Leads Report you mentioned in which i can't find it under option for Reports


any way, thanks really for giving me such idea on where to navigate such functions or features of Vici

[mflorell]

The version of VICIdial you are using is almost 5 years old. I would strongly recommend upgrading due to all of the bugs and security holes that have been patched since 2013.

[Scripts]

The version of VICIdial you are using is almost 5 years old. I would strongly recommend upgrading due to all of the bugs and security holes that have been patched since 2013.

thanks mflorell for the info