by jarubio » Sun Aug 06, 2006 11:24 pm
We've one multiprocessor server with the Database and Webserver, and 5 single servers with 20 agents each one,without autodial at this moment. We are using IDEFISK Iax softphones, this mean that when the agent click the logout link the conference hung up too. But yes, we've some agents closing their browsers without the logout link. So, we are looking for a solution to the sessions problem, in a peak hour, the're 3 or 4 agents on the same meetme conferences.
As I understand, if the agent don't click the logout link, the session will be not released but other agent can grab it, and the problem is when the first agent log in again and grab the same session?
There're any way to make the correct logout process all times the agent log in ?