We have added the QC functions that were implemented by PoundTeam and contributed by Affinity On-Call.
It has been added to SVN/trunk as of November 16th, 2012.
Please test it out and enjoy!
Started from this thread:viewtopic.php?t=5435&highlight=quality+control
To finish the Quality Control features as outlined in the QC_PROCESS.txt document, as well as add a component to allow agent review of their own recordings.
1. Create QC agent interface, complete with Java-based audio playing applet
2. Finish all other portions mentioned in the QC_PROCESS.txt doc
3. Add agent-self-review component
Cost: (this is a very rough estimate)
Estimated at 100 hours (USD $18,000)
$ 3000 - Trying