Checking voicemail, WebRTC Viciphone

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Checking voicemail, WebRTC Viciphone

Postby Nefariousparity » Wed Jan 15, 2020 2:43 pm

Previously agents would check voicemail dialing extension *98 on softphone. Xlite, Zoiper, etc. would they just do this same with webRTC VICIPHONE?
|| DB Schema Version: 1582 || Asterisk 13.29.2-vici || BUILD: 191121-2256 ||VERSION: 2.14-730a||SVN: 3182||6xTelephony||1x Database||1x Slave||1x Web||1x Archive||ViciBox v.9.0.1
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Re: Checking voicemail, WebRTC Viciphone

Postby williamconley » Wed Jan 15, 2020 6:20 pm

Programming *98 to accomplish a task is not related to which phone is doing the dialing. When a VoIP phone dials a number, it goes where it goes based on the asterisk dialplan. If you reinstalled a fresh server to get the WebPhone, you'll need to put the *98 dialplan entry back wherever you had it. If the webphone was connected to a FreePBX server, then the *98 on the freepbx server would be the same as any other VOIP phone.
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