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Vicibox9 Clustered Setup Time Sync Error

PostPosted: Sun Oct 20, 2019 11:51 pm
by rbbumanlag
Hi Vicidial Team,

I'm testing the Vicibox 9 clustered setup.

Downloaded Vicibox 9.iso
Current Build:
VERSION: 2.14-721a
BUILD: 191015-1620
rev: 3149

Scenario:
Installed the following servers in sequence:
1. Database
2. Web
3. Asterisk
4. Archive

After initial installation, I am encountering time synchronization error on asterisk server.

When a agent login, there is delay on the call being received by the agent. then after login, it will display/show time sync error.

I already re-synced time for the 4 serveres. Check timezone per server and all are the same.

Checked dahdi module if loaded. lsmod | grep dahdi and dahdi_cfg -vvvvvv shows positive results

How could I further check the issue on this?
Image
Image
Image

getting also an error where Asterisk version too low for this script.
Thanks!

Re: Vicibox9 Clustered Setup Time Sync Error

PostPosted: Mon Oct 21, 2019 8:43 am
by mflorell
In your modify server page, what is the Asterisk Version of that server set to?

Re: Vicibox9 Clustered Setup Time Sync Error

PostPosted: Mon Oct 21, 2019 9:43 am
by rbbumanlag
Hi,

I overlooked it. from 1.4 changed the asterisk version to 13.27.

all is good now.

Thanks!

Richard