Manual_Inbound Zero Diable Leads

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Manual_Inbound Zero Diable Leads

Postby Nefariousparity » Fri Sep 25, 2015 12:39 pm

Hi guys, for fear of sounding like a rookie, I have setup a inbound_manual campaign for our department. However what is strange is that they can get Inbound calls, they cane make manual calls, they click load next lead and see customers information. However on the real time report, it shows zero dialable leads and zero leads in hopper?

Is this just how it runs? Or is something broken? Maybe in a recent update?

**EDIT**
If I do a filter, it test it will tell me whats left out of what. However in the "Realtime Display Report" it will not show anything for Dialable leads or hopper.
|| DB Schema Version: 1609 || Asterisk 11.25.1-vici || BUILD: 190902-0839 ||VERSION: 2.14-718a||SVN: 3133||10xTelephony||1x Database||1x Slave||1x Web||1x Archive||ViciBox v.8.0.1
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Re: Manual_Inbound Zero Diable Leads

Postby williamconley » Sat Sep 26, 2015 9:57 pm

Well, it won't have anything in the hopper since it's not on "auto", but it should show dialable leads.

Does it show dialable leads in the Modify Campaign screen?

Also: Vicibox 6.0.X (you left off the X portion of the version). Also: I don't recommend the Preload, they don't keep up with it as well as the Standard.
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Re: Manual_Inbound Zero Diable Leads

Postby omarrodriguezt » Mon Sep 28, 2015 7:50 am

Hello,
No dialable leads can be because more than one scenarios. Try these suggestions:
http://wiki.vicidial.org/index.php/VICI ... er_empty_2
http://www.ITContinental.com
Dedicated USA Servers - Vicibox - Vicidial - Limesurvey - Vtiger CRM - More than 15 years experience - Hablamos Español
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Re: Manual_Inbound Zero Diable Leads

Postby Nefariousparity » Tue Sep 29, 2015 8:11 pm

Hey guys I am looking into it now! Thank you for the support!

And for the record, this server is PreLoad Vicibox_v.6.0.x86_64-6.0.3.preload Single Server Six agents Dell Power Edge 2950 2 Raid 10 SAS 146GB 15K 100MBIT PIP SIP TRUNK to carrier.

Sorry I failed to mention this, different server than my signature.

**EDIT** I did notice that it does say at the bottom of the campaign "This campaign has 10977 leads to be dialed in those lists" And it does say when I test filters as well.
**EDIIT**
I have more than seven screens?
There are screens on:
2923.ASTemail (Detached)
2920.ASTVDadFILL (Detached)
2918.ASTfastlog (Detached)
2915.ASTVDadapt (Detached)
2912.ASTVDremote (Detached)
2909.ASTVDauto (Detached)
2906.ASTlisten (Detached)
2903.ASTsend (Detached)
2900.ASTupdate (Detached)
2291.asterisk (Detached)
2286.astshell20151002063243 (Detached)
11 Sockets in /var/run/screens/S-root.
|| DB Schema Version: 1609 || Asterisk 11.25.1-vici || BUILD: 190902-0839 ||VERSION: 2.14-718a||SVN: 3133||10xTelephony||1x Database||1x Slave||1x Web||1x Archive||ViciBox v.8.0.1
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Re: Manual_Inbound Zero Diable Leads

Postby Nefariousparity » Mon Nov 02, 2015 12:42 pm

Updated to the most recent svn. Still shows zero Diable leads in realtime? Strange.
|| DB Schema Version: 1609 || Asterisk 11.25.1-vici || BUILD: 190902-0839 ||VERSION: 2.14-718a||SVN: 3133||10xTelephony||1x Database||1x Slave||1x Web||1x Archive||ViciBox v.8.0.1
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