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Dial Prefix issue

PostPosted: Tue Jun 30, 2015 10:24 pm
by thirdhatch
Vicibox 6 with
VERSION: 2.10-451a
BUILD: 140902-0816

This runs on a QC IBM Blade with 8GB Memory and 70GB Mirror.

We are having an issue with a new campaign where the carrier requires e.164 dial rules. This means they want a "+" in front of the country code followed by the area code, etc. The only way I have been able to do this is through a manual dial where I enter the "+" in to the full dial override, or manually editing the campaign Dial Prefix through the database to include the "+". Is there a way to adjust the Dial Prefix field to accept this extended value?

Thanks!

Re: Dial Prefix issue

PostPosted: Wed Jul 01, 2015 2:22 pm
by thirdhatch
Figured this out. If anyone else is wondering, you simply modify the dialplan to include the "+" in front of the $exen.

Re: Dial Prefix issue

PostPosted: Fri Jul 03, 2015 4:22 pm
by williamconley
Excellent postback! 8-)