list of abandoned calls

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list of abandoned calls

Postby dianed » Thu Nov 19, 2009 10:23 am

hello,

is there a report that will list all abandoned calls from the day before, including the callers numbers?
dianed
 
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Postby mflorell » Thu Nov 19, 2009 11:04 am

You could get that from the call export report.
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Postby dianed » Thu Nov 19, 2009 11:28 am

sorry, i can't find that option. can you advise where it can be found?

we're using version 2.2.0-222
dianed
 
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Postby mflorell » Thu Nov 19, 2009 12:01 pm

On the reports page level 9 with that option enabled for your user.
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Postby mflorell » Thu Nov 19, 2009 12:02 pm

On the reports page level 9 with that option enabled for your user.
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