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Insert User/Agent Full Name in script out of database?

PostPosted: Thu Sep 10, 2009 11:51 am
by billybobxm
I am trying to add the users full name into the script section so i can populate a field for them to look at. I don't see it in the drop down list is there anyway to get the full name of the user/agent taking the call?

PostPosted: Thu Sep 10, 2009 9:07 pm
by mflorell
should be --A--fullname--B--