Sms, fax and email

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Sms, fax and email

Postby Trying » Sun Oct 26, 2008 3:00 pm

Hi Matt

Is there perhaps sms, fax and email integration in the pipeline?
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Postby mflorell » Sun Oct 26, 2008 6:02 pm

Nope, but if you want to pay for it, the sky's the limit as far as features :)

Usually clients will just add this kind of functionality to VICIDIAL from the web for or script tab integrated with other applications that do fax/email/sms since Asterisk is good at none of these.
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examples

Postby dspaan » Fri Aug 21, 2009 1:43 pm

Does anyone know any examples of external applications that have been succesfully linked to vicidial? What i would like to do is send an automated e-mail with the contents of the remarks an agent made after handling an inbound call.
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Postby mflorell » Sat Aug 22, 2009 12:31 pm

We have several clients doing things like this. A simple perl script in the cron running once every few minutes can do this sort of thing, depending on your requirements and network setup.
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what are the steps

Postby dspaan » Mon Aug 24, 2009 6:49 am

That's great news. How could i get this to work for me?
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Postby mflorell » Mon Aug 24, 2009 9:42 am

You grab the recent calls from the vicidial_log and vicidial_closer_log tables and parse through them for the information you need.
You either program it yourself or pay someone to program it for you.
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