ViCiDial Launcher / Installer

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ViCiDial Launcher / Installer

Postby martinch » Mon Jul 31, 2023 5:40 pm

Hey guys, sorry I haven't been as active with my postings on here the last week or so. Been beavering away on some ViCi stuff and some mDial stuff. Just wanted to introduce a new ViCiDial Launcher / Installer I created that will install a launcher for ViCiDial on agent desktops. Using this launcher will make ViCi run in full-screen kiosk mode with no close or minimize buttons ensuring that ViCi cannot be easily closed down by the agent. This can decrease the risk of dropped calls and keep agent log data sane. You can still use other apps of course by Alt-tabbing to which program you like. There seems to be an uplift also with the LAGGED situation as the ViCiDial Launcher launches ViCi in an isolated instance of the Edge browser (in Web View 2) which is devoid of the mainline browser Throttling mechanisms.

Some caveats;

  • There is currently no easy way to close the launcher down. You have to;
    • Close the process down in the Task Manager.
    • Logoff / Reboot the computer!
    I have a fix in mind for this though in a future version.
  • Currently only compatible with Windows...not Linux...yet. Support will come in the form of AppImage or maybe can run in wine or Bottles.
  • Also...only tested with Windows 11 and it "should" work on Windows 10 as well. Earlier versions "should" work if you have .NET 6.0 or greater.
  • During use, the process takes around 300Mb of RAM...so just something to bear in mind for thin clients.

Released under APLv3 license...it's available for you to try out -> https://github.com/TheBlode/ViCiDial-Installer#

Here are some screenshots of the piece. If you like what you see, why not give it a go. If you have suggestions for features, improvements or code suggestions, the source code is available in the repo for you to do what you will with it. PRs are also welcome :) I got a few ongoing pieces I'm working on here and on mDial so hopefully I can make a release candidate for the WhatsApp integration piece and Cheers guys. :)

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Re: ViCiDial Launcher / Installer

Postby mflorell » Tue Aug 01, 2023 6:20 am

We've had some clients that built similar packages before, but none of them ever released their code publicly so thank you very much for that :)
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Re: ViCiDial Launcher / Installer

Postby martinch » Fri Aug 04, 2023 4:38 pm

mflorell wrote:We've had some clients that built similar packages before, but none of them ever released their code publicly so thank you very much for that :)


You're most welcome. I'm all about FOSS. :)
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Re: ViCiDial Launcher / Installer

Postby hbtutorial » Thu Aug 17, 2023 5:03 pm

HI Is this working already or still in testing?
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Re: ViCiDial Launcher / Installer

Postby martinch » Wed Aug 23, 2023 3:46 pm

hbtutorial wrote:HI Is this working already or still in testing?


Oh hey, it's already released here -> https://github.com/TheBlode/ViCiDial-Installer# you may obtain it free of charge. :) enjoy.
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Re: ViCiDial Launcher / Installer

Postby hbondoc0988 » Tue Aug 29, 2023 1:54 pm

martinch wrote:
hbtutorial wrote:HI Is this working already or still in testing?


Oh hey, it's already released here -> https://github.com/TheBlode/ViCiDial-Installer# you may obtain it free of charge. :) enjoy.

I have try.. but show white screen only.. I'm using window 11 64bit..
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Re: ViCiDial Launcher / Installer

Postby martinch » Sun Sep 03, 2023 2:07 pm

hbondoc0988 wrote:
martinch wrote:
hbtutorial wrote:HI Is this working already or still in testing?


Oh hey, it's already released here -> https://github.com/TheBlode/ViCiDial-Installer# you may obtain it free of charge. :) enjoy.

I have try.. but show white screen only.. I'm using window 11 64bit..


Ah thanks for the reply.

You do need to edit the ViCiDial address for your setup on the local machine. I do plan on making this dynamic on via InstallForge but for now, you must do this edit manually on the target machine.

Code: Select all
You must configure the application to point to your ViCiDial installation. Open %USERPROFILE%\Desktop\ViCiDial Launcher and edit vicidial_server_address.txt and place the URL of your cluster on the first line.


On the agent's desktop, check for the folder "ViCiDial Launcher" and open vicidial_server_address.txt and put your ViCi URL in there and click save. You should be good to go from there.

If you need further support, you know where I am :) thank you again. Appreciate it. Martin.
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