Outbound callerID for in-group

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Outbound callerID for in-group

Postby rsaaris » Wed Dec 07, 2011 8:14 am


Is it possible to change the outbound CallerID for In-Group? By default the callerID for In-Group is the same that is configured in the campaign where the In-group is added as allowed. This would be a nice feature to have.

(I am using goautodial 2.1CE .iso install, VERSION: 2.4-309a
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Postby williamconley » Sun Dec 18, 2011 11:25 am

Ingroup is for inbound calls. Campaign is for outbound calls. When an outbound call occurs, it is in no way related to an Ingroup unless you have one ingroup per campaign (which still actually is related to the campaign, not the ingroup).

the question is ... why do you want to do that? the circumstances around that answer will likely lead to a completely different answer ... such as using custom callerIDs in some fashion (for instance if you want to be sure to call a client back with the callerid of the same number that they called in on ... custom callerid can be used for this ... but you'll likely need to have the latest SVN of Vicidial for this to work properly as I believe this feature is quite recent and likely still has bug repair activity).
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