Dial Sequence Feature
Posted: Mon Feb 08, 2010 7:26 amI'm new to the forum and searched everywhere without finding a way to implement this:
## Defining a dial sequence in a multiple dialing number campaign (more than 2 dialing numbers)##
Ex.: Lead = "Customer A - Phone 1 - Phone 2 - Phone 3"
Dial Sequence would be:
Dial Phone 1 until reaching X retries without connection, then
Dial Phone 2 until reaching X retries without connection, then
Dial Phone 3 until reaching X retries without connection. STOP
Would like to join people in order to check if it is possible or if there is anyone doing it somehow.
## Defining a dial sequence in a multiple dialing number campaign (more than 2 dialing numbers)##
Ex.: Lead = "Customer A - Phone 1 - Phone 2 - Phone 3"
Dial Sequence would be:
Dial Phone 1 until reaching X retries without connection, then
Dial Phone 2 until reaching X retries without connection, then
Dial Phone 3 until reaching X retries without connection. STOP
Would like to join people in order to check if it is possible or if there is anyone doing it somehow.