Dial Sequence Feature

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Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Would you like to have this feature in ViciDial?

Poll ended at Thu Feb 18, 2010 7:26 am

Yes
2
100%
No
0
No votes
 
Total votes : 2

Dial Sequence Feature

Postby WanCaSil » Mon Feb 08, 2010 7:26 am

I'm new to the forum and searched everywhere without finding a way to implement this:

## Defining a dial sequence in a multiple dialing number campaign (more than 2 dialing numbers)##


Ex.: Lead = "Customer A - Phone 1 - Phone 2 - Phone 3"
Dial Sequence would be:
Dial Phone 1 until reaching X retries without connection, then
Dial Phone 2 until reaching X retries without connection, then
Dial Phone 3 until reaching X retries without connection. STOP


Would like to join people in order to check if it is possible or if there is anyone doing it somehow.
WanCaSil
 
Posts: 2
Joined: Mon Feb 08, 2010 7:11 am

Postby mflorell » Mon Feb 08, 2010 10:06 am

This does not currently exist, but would take quite a bit of programming to enable within the current Auto-Alt dialing featureset.
mflorell
Site Admin
 
Posts: 18335
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


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