Asterisk 11 webrtc no sound in Mexico but asterisk 13 works

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Asterisk 11 webrtc no sound in Mexico but asterisk 13 works

Postby alo » Tue Oct 05, 2021 9:12 am

Good Morning.

We have noticed something funny for a while now with our agents located in Mexico. The viciphone will connect, but will not pass any audio on servers with asterisk 11, but on servers with asterisk 13 the audio passes just fine.

We prefer to use asterisk 11 Because AMD seems to work better, and we have less of an issue with agents "Getting stuck in 3 way calls".

Anyone know what the difference between the media stream or security or connection stuff on asterisk 11 and asterisk 13 is? or even better, does anyone know if there is a setting change in asterisk or router change we can make on their network to allow asterisk 11 to pass audio?

Using:
SVN: 3529
Both asterisk 13 and asterisk 11
alo
 
Posts: 187
Joined: Wed Jun 20, 2012 10:21 am

Re: Asterisk 11 webrtc no sound in Mexico but asterisk 13 wo

Postby ambiorixg12 » Tue Oct 05, 2021 12:33 pm

What are NAT related setting for both server, please ?
ambiorixg12
 
Posts: 448
Joined: Tue Sep 17, 2013 10:35 pm

Re: Asterisk 11 webrtc no sound in Mexico but asterisk 13 wo

Postby carpenox » Tue Oct 05, 2021 10:41 pm

what os? webrtc needs tls 1.2 now which doesnt come on v7 or v8 of vicibox
Alma Linux 9.3 | Version: 2.14-911a | SVN Version: 3815 | DB Schema Version: 1710 | Asterisk 18.18.1
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WhatsApp: +19549477572 -:- Skype: live:carpenox_3
carpenox
 
Posts: 2230
Joined: Wed Apr 08, 2020 2:02 am
Location: Coral Springs, FL


Return to Support

Who is online

Users browsing this forum: No registered users and 95 guests