Basic/Advanced Lead Management & Callbacks

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Basic/Advanced Lead Management & Callbacks

Postby elite_energy » Tue Jun 30, 2020 12:30 pm

If I use the basic/advanced lead management tools to transfer leads from one list to another, will it update the list_id in the vicidial_callbacks table for leads with the same lead_id?

There are some leads in older lists that have callbacks set far in the future that we want to retain the lead for but not the lead list. So I thought the best way to accomplish this is to transfer the CBHOLD leads to a "callbacks list".

I'm not well versed enough in SQL to write a query that will update the list_id on both the vicidial_list and vicidial_callbacks tables where the lead_id exists in both tables.
Vicidial 8.0.1 (2.14-661a Build 180222-0017) | Asterisk 11.25.3-vici | Cluster: DB, Web, 3 Dialer, 1 Archive (Win 10) | No Digium/Sangoma Hardware | No Extra Software After Installation | HP ProLiant DL360 G6 | Intel Xeon CPU E5540 @ 2.53GHz
elite_energy
 
Posts: 14
Joined: Mon Aug 12, 2019 12:04 pm

Return to Support

Who is online

Users browsing this forum: Google [Bot] and 81 guests