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GROUP CHAT WITH AGENTS ALIVE

PostPosted: Mon Mar 11, 2019 11:34 am
by ruben23
VERSION: 2.14-579a
BUILD: 161128-1746
© 2016 ViciDial Grou
ASterisk 1.8
Scratch install Ubuntu Server

Hi guys is it possible to chat with a group of agents or the agents group to a campaign, how to do it, Thanks a lot

Re: GROUP CHAT WITH AGENTS ALIVE

PostPosted: Mon Mar 11, 2019 5:40 pm
by dspaan
Hi Ruben, did you get my PM?

Yes you can sent a chat message to a group of agents but their response will be split into individual chats, but before you can do that you have to specify the permissions under the usergroups for both admins and agents. Then from the admin screen top right you can use the chat feature.