Comunicating ViciDial with FortiNet PBX

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Comunicating ViciDial with FortiNet PBX

Postby macaruchi » Thu Jan 04, 2024 2:52 pm

Good day
I have a FortiNet central receiving calls and a trunk connected to Vicidial through which all the traffic comes to my callcenter, everything enters through the FortiNet and from there to Vicidial through a trunk which I made as a carrier for that link, so far so good. Now I need to be able to dial from Vicidial to the extensions that are in the FortiNet, that is, to be able to communicate with other areas of the company that are not part of the callcenter. In the carrier that I made for this communication I do not have a dialplan and I would like to know how to set this dialplan so that there is communication with FortiNet.
Thank you
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Re: Comunicating ViciDial with FortiNet PBX

Postby dreedy » Thu Feb 22, 2024 12:35 pm

there is 2 section to this.

Account entry: which is the connecting item to the server or trunk you want to connect to.

Diaplan entry : which logs and makes a stepping of how the call will route the information.


account entry
Host=XXX.XXX.XXX.XXX (Fortinet IP)

Diaplan Entry Example:
exten => _61NXXNXXXXXX,1,AGI(agi://
exten => _61NXXNXXXXXX,n,Dial(${carrier}/${EXTEN:1},,o)
exten => _61NXXNXXXXXX,n,Hangup()
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