Remote Agent forward Customer Caller ID (DID) to externale n

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Remote Agent forward Customer Caller ID (DID) to externale n

Postby renzocaso » Tue Jan 21, 2020 5:24 pm

Hello team
for remote agents

it is possible broadcast telephone Number dialed to remote agent. so remote agent can see customer number ?



Thank you



1 database/webserver server i7 16Gb ram solid state 500Gb
1 phone server -i7 16Gb ram 1tb Solid State

VERSION: 2.14-719a
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Re: Remote Agent forward Customer Caller ID (DID) to externa

Postby ed123 » Sun Feb 16, 2020 11:37 pm

use ingroup-> remote agents,, in ingroup you can use customer phone as CID. I'm not sure if this the one you are looking for..
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